Privacy Policy

We collect the following types of personal data:

• Identification data: full name, email, phone
• Purchase data: payment information, transaction history
• Access data: access logs, IP address, device information
• Voluntarily provided data: information provided through forms and communications

We use your personal data for the following purposes:

• Deliver the purchased product/service
• Provide customer support
• Process payments and billing
• Send transactional communications (confirmations, updates)
• Comply with legal and regulatory obligations
• Improve our services and user experience

The processing of personal data is carried out based on the following legal hypotheses provided for in the LGPD:

• Contract execution (art. 7, V, LGPD): to fulfill contractual obligations related to service provision
• Consent (art. 7, I, LGPD): when applicable, for specific purposes that require your express consent
• Compliance with legal obligation (art. 7, II, LGPD): to meet legal and regulatory requirements

Your data may be shared with:

• Payment processors: for processing financial transactions
• Infrastructure providers: hosting, email, and cloud storage services
• Competent authorities: when required by law or court order

All partners are contractually obligated to maintain the confidentiality and security of data.

Under the LGPD, you have the right to:

• Confirm the existence of data processing
• Access your personal data
• Correct incomplete, inaccurate, or outdated data
• Request anonymization, blocking, or deletion of data
• Request data portability
• Revoke consent
• Be informed about data sharing

To exercise your rights or clarify questions about data processing, please contact:

Email: suporte@deeplook.com