Support
Support Channels
Email: suporte@deeplook.com
Response Time: up to 1 business day (Mon–Fri, 9am–6pm, BRT)
Refunds (7-Day Guarantee)
To request a refund, send an email with the subject "Refund – Order #XXXX" within 7 days of purchase.
Refund processed using the same payment method within up to 7 business days after approval.
For more information, see our complete Refund Policy.
Product Access
Member area: https://deeplook.com
Having trouble accessing? Send your purchase email and Order number to suporte@deeplook.com.
Frequently Asked Questions
How do I access my account?
Go to the home page and enter the email used for purchase. You will receive access to the portal automatically.
I forgot my purchase email, what should I do?
Contact us at suporte@deeplook.com providing your information so we can locate your purchase.
How long does it take to process my order?
Access is granted immediately after payment confirmation. If you have questions, please contact our support.